Art Hall
About Art Hall
President, CRM Association, Atlanta Chapter
Art Hall, a Manager with Alvarez & Marsal Business Consulting in Atlanta specializes in customer management solutions. He brings deep expertise in the financial services industry, with a particular focus on retail and small business banking, loan administration, first-party credit card collections and default administration. His primary areas of concentration include: contact center transformation, service-to-sales strategies, customer on-boarding strategies and deployments, quality assurance, CRM market understanding and vendor selection.
Topics Art Hall participated in
| Title | Post date | |
|---|---|---|
| The State of the CRM Industry and the Impact on Small-to-Midsize Businesses | 04/17/2008 - 20:55 | |
| Is it Possible to Do More with Less in Contact Centers? | 05/24/2008 - 20:19 | |
| Preparation for CRM in Government Entities: Understanding the Culture & Getting Buy In | 12/28/2009 - 20:22 | |
| The Business Case for IVRs and Automated Speech Recognition | 02/09/2010 - 07:17 | |
| Is it Possible to Do More with Less in Contact Centers? | 05/03/2010 - 15:45 |
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