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Researh Organizations

The following links are the IT Research Organizations that cover CRM related issues in their research. Please do inform us at info@thinkaboutcrm.com if you know any other research organizations to be listed here. Thank you.. !

CRM Software Advice is a free online resource that presents reviews and comparisons of customer relationship management (CRM) software. Their website allows buyers to research CRM systems, download comparison tools to evaluate products and access best practices articles on how to select software.

URL: http://www.softwareadvice.com/crm/

Yankee Group - focusing on the Internet, electronic commerce, communications, wireless mobile, computing, and enterprise applications, they provide planning assistance, technology and market forecasting, and cross-industry analysis.

URL : www.yankeegroup.com

AMR Research - an industry and market analysis firm providing independent advice on e-business strategy and infrastructure.

URL : www.amrresearch.com

Ventana Research - Business Intelligence & Performance Management research and advisory services firm, provides expert insight and guidance to help organizations operate more efficiently and effectively. Industry research benchmarks reach over 2.5 million business and IT professionals around the world

URL : www.ventanaresearch.com

Gartner Group - provides business technology research, consumer and market intelligence, consulting, conferences and decision-making tools.

URL : www.gartner.com

Forrester - an independent research firm that analyzes the future of technology change and its impact on businesses, consumers, and society.

URL : www.forrester.com

IDC – a provider of technology intelligence, industry analysis, market data, and strategic and tactical guidance to builders, providers and users of information technology.

URL : www.idc.com

Frost & Sullivan - Financial Insights, an IDC Company, provides independent research services, custom consulting and detailed multi-client studies on technology issues and challenges facing the financial services industry.

URL : www.frost.com

Aberdeen Group – provides IT consulting and market strategy advice to the IT supplier community.

URL : www.aberdeen.com